Outsourced HR Case Study
Royal Television Society
Company & Industry
The Royal Television Society (RTS) is a British-based educational charity that promotes discussion and analysis of television in all its forms. It was founded in 1927 and it’s patron is King Charles III.
RTS engages in a wide range of activities, from award ceremonies to debates, serving the television industry in the UK.
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Problem
RTS faced increasing HR demands, which began taking a disproportionate amount of the Finance Director’s time.
The complexity of HR challenges grew, and the lack of dedicated HR support was identified through their annual engagement survey.
They needed expert HR support to ensure compliance with legislation, streamline HR operations, and provide consistent support to staff.
Solution
RTS chose LighterHR for outsourced HR services. LighterHR conducted an initial HR audit, reviewed contracts, implemented key policies, and streamlined processes.
They worked closely with RTS’s leadership to set up a new HR system, launch a new employee benefits program, and prepare a performance appraisal process.
They also focused on compliance, employee relations, and regular engagement with the staff to ensure HR functions aligned with RTS’s goals and culture.
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Results
In under six months, LighterHR transformed RTS’s HR operations. The transformation of their HR:
- resolved key employee relations issues
- improved onboarding processes
- implemented a new benefits program, and
- launched a new HR system.
RTS experienced reduced administrative burdens, enhanced strategic HR initiatives, and streamlined processes, ensuring continuous and compliant HR support across the organisation.
What our clients say
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