Supporting Your Business Success through HR Excellence
Our Approach to Providing Expert HR Services
LighterHR was set up in 2010 with purpose of providing expert HR services to small and medium sized businesses.
It was clear to us that businesses of all sizes can face significant HR challenges. The difference is that the large companies tend to have large HR departments to help them. That’s not the same for small and medium sized businesses.
There’s another challenge that small and medium sized businesses face. They need the full spectrum of HR expertise but they don’t need it all of the time or even particularly regularly. Sometimes they need an HR Administrator, sometimes an HR Manager and sometimes an HR Director.
We wanted our HR consultancy services to be able to provide small and medium sized business with access to the HR expertise they need as and when they need it.
And that’s exactly what we do, and we absolutely love doing it!
At LighterHR we have two key beliefs:
- HR really doesn’t have to be complicated
- HR adds business value when done properly
We really like this people stuff. Strange as it may sound, we enjoy the complexities of employment law and working out how to help businesses achieve their overall objectives through the best use of their people.
We enjoy making sure that HR processes and policies are both practical and protect our clients. We take pride in helping our clients to understand their actual risk in tricky situations rather than their perceived risk and these two things are often very different.
We know that we are very lucky to get to do something we love, for great clients and with a team of talented and experienced individuals.
HR Consultants who have been there and done it! We’re all qualified to at least CIPD level 5, and have 10 or more years’ experience in HR and business
You’ll be 100% compliant with UK Employment Legislation and the ACAS Code of Practice at every step from when we start working together
You won’t be judged; what’s happened, has happened. Just tell us the situation then together we focus on the future and moving you forward in the best way
You’ll be advised by assigned consultants, who get to know you, from beginning to end, so the advice is consistent, efficient and right for your business
We provide you the support when you need it, with regular hours or on demand, and where you need it, whether that’s face to face, by phone and email, or a bit of both
Only 1 Month’s Notice
You stay with us because you want to, not because you have to!
Even with a retained agreement, you only need to give 30 days’ notice.
See our Frequently Asked Questions for more details
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Frequently Asked Questions
We provide our services through our “Pay As You Go” service, a Retained Agreement, or a Fixed Price Project.
If you want a support agreement in place but expect only a light use, then you’ll want our Pay As You Go support. For PAYG, you simply pay for the work performed; there’s no on-going cost or commitment from you . We support you with whatever help you need and then we go away until you need us again.
For a support agreement with ongoing, regular use, the Retained Agreement will be what you want. For the Retained Agreement, we agree the services you need and the number of hours per month required – this can be any combination you want. Our retained agreements only have 1 month’s notice as we believe you’ll stay with us because you want to, not because you have to!
If you have a specific project with a fixed scope, we can provide our services as a Fixed Price Project.
The cost of services depends on whether you need consultancy or administration services, whether you want these provided face-to-face (at your place or ours) or remotely (by phone and email) and whether you want them on an ad-hoc (Pay As You Go) or on a retained basis.
Some of our services are fixed price, for example, provision of employment contracts, policies and handbooks.
Similarly, our training and coaching services are fixed price for individual courses, with tailoring and bespoke development at our consultancy rates.
Give us a call on 0203 319 1649 or fill in the contact form and we can go through your requirements and we can give you an estimate.
It’s really simple.
Give us a call on 0203 319 1649 (or fill in the contact form and we’ll give you a call back) and one of our consultants will discuss your situation with you, run through the options available and the level of support you need.
You then decide how you want to proceed and we’ll get things moving.
We can provide our services on a “Pay As You Go” basis or through a retained agreement.
You are never locked into a lengthy contract; even our retained agreements have a cancellation period of only 30 days.
Our consultants will provide the support options and you decide which is best for you.
We’ll talk through the situation that you want to address, the level of support you want and then give an estimate on the number of hours required and the associated potential cost.
As you’ll be aware, people are unpredictable and it’s not possible to determine exactly how a situation will unfold, therefore, it is important to advise that the effort and cost estimates for employee issues are just estimates (rather than quotes or fixed price). If it does look like we’ll need more hours than we estimated, we’ll let you know as soon as possible and you can decide how you want us to continue. There will be no surprise invoices.
Importantly: you only ever pay for the services you use, regardless of the initial estimate.
We work with all industries and business sizes.
Our team has the expertise and capability to scale our service to suit the HR needs of your business, whatever your industry or size.