About
Lighter HR

Supporting Your Business Success through HR Excellence

Our approach to providing expert HR services

Lighter HR was set up in 2010 with purpose of providing expert HR services to small and medium sized businesses. 

It was clear to us that businesses of all sizes can face significant HR challenges.  The difference is that the large companies tend to have large HR departments to help them.  That’s not the same for small and medium sized businesses. 

There’s another challenge that small and medium sized business face.  They need the full spectrum of HR expertise but they don’t need it all of the time or even particularly regularly.  Sometimes they need an HR Administrator, sometimes an HR Manager and sometimes an HR Director. 

We wanted our HR consultancy services to be able to provide small and medium sized business with access to the HR expertise they need as and when they need it.

And that’s exactly what we do, and we absolutely love doing it!

At Lighter HR we have two key beliefs:

  • HR really doesn’t have to be complicated
  • HR adds business value when done properly

We really like this people stuff. Strange as it may sound, we enjoy the complexities of employment law and working out how to help businesses achieve their overall objectives through the best use of their people.

We enjoy making sure that HR processes and policies are both practical and protect our clients. We take pride in helping our clients to understand their actual risk in tricky situations rather than their perceived risk and these two things are often very different.

We know that we are very lucky to get to do something we love, for great clients and with a team of talented and experienced individuals.

Benefits of our
HR Services

Experienced Consultants

HR Consultants who have been there and done it! We’re all CIPD level 5 qualified and have at least 10 years’ experience in HR and business

Legally Sound

You’ll be 100% compliant with UK Employment Legislation and the ACAS Code of Practice at every step from when we start working together

Non-judgemental

You won’t be judged; what’s happened, has happened. Just tell us the situation then together we focus on the future and moving you forward in the best way

Assigned Consultants

You’ll be advised by assigned consultants, who get to know you, from beginning to end, so the advice is consistent, efficient and right for your business

Flexible Support

We provide you the support when you need it, with regular hours or on demand, and where you need it, whether that’s face to face, by phone and email, or a bit of both

Only 1 Month’s Notice

You stay with us because you want to, not because you have to!

Even with a retained agreement, you only need to give 30 days’ notice.

See our Frequently Asked Questions for more details

What our clients say…

Get In Touch

Frequently Asked Questions

Do I need to have a retained agreement to receive your services?

We provide our services either as one-off projects (“Pay As You Go”) or through retained agreements (“Outsourced HR“).

For Pay As You Go, you simply pay for the work performed. There’s no on-going cost or commitment from you . We support with whatever you need help with and then we go away until you need us again. Note: For new customers using our Pay As You Go service, we will request an initial payment before we start working with you; a minimum of 1 hour remote support.

More information about our Outsourced HR service can be found on our Outsourced HR page.

How much do your services cost?

The cost of services depends on whether you need consultancy or administration services, whether you want these provided face-to-face (at your place or ours) or remotely (by phone and email) and whether you want them on an ad-hoc (Pay as You Go) or retained (Outsourced HR) basis.

Some of our services, for example, provision of employment contracts, policies and handbooks, are fixed price.

Similarly, our training and coaching services are fixed price for individual courses, with tailoring and bespoke development at our consultancy rates.

Give us a call on 0203 319 1649 or fill in the contact form and we can go through your requirements and we can give you an estimate.

I want to use Lighter HR, what do I do first?

It’s really simple.

Give us a call on 0203 319 1649 (or fill in the contact form and we’ll give you a call back) and one of our consultants will discuss your situation with you, run through the options available and the level of support you need.

You then decide how you want to proceed and we’ll get things moving.

I only want temporary support – will I be locked into a contract?

We can provide our services on a “Pay As You Go” basis or through an Outsourced HR agreement.

You are never locked into a lengthy contract; even our Outsourced HR agreements have a cancellation period of only 30 days.

Our consultants will provide the support options and you decide which is best for you.

How do I know how much your services will end up costing me?

We’ll talk through the situation that you want to address, the level of support you want and then give an estimate on the number of hours required and the associated potential cost.

As you’ll be aware, people are unpredictable and it’s not possible to determine exactly how a situation will unfold, therefore, it is important to advise that the effort and cost estimates for employee issues are just estimates (rather than quotes or fixed price). If it does look like we’ll need more hours than we estimated, we’ll let you know as soon as possible and you can decide how you want us to continue. There will be no surprise invoices.

Importantly: you only ever pay for the services you use, regardless of the initial estimate.

Do you only work with specific industries or business sizes?

We work with all industries and business sizes.

Our team has the expertise and capability to scale our service to suit the HR needs of your business, whatever your industry or size.

If you have further questions, call us on 0203 319 1649 and we can go through the options available to you.