Lighter HR logo on disciplinary procedure page

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Managing an employee disciplinary can be hard work - we make it easier

A compliant and down-to-earth approach for employers to resolve employee performance, conduct, attendance and other disciplinary issues

CIPD Qualified Consultants

Confidential & Discrete

By Phone & Email or

Consultants have 10+ Years' Experience

Immediate Support Available

Zero drama. Total support. There when you need us.

Difficult conversations with employees can be stressful and emotionally charged. Add in your responsibility as an employer to follow strict legal procedures and they can become more complex, risky and overwhelming…

But they don’t have to be.

We understand that taking disciplinary action is tough. But thankfully you don’t have to do it alone. Even better – you don’t have to do it at all.

Our consultants and their support teams can provide as much or as little assistance as you need. We can offer you expert, legally compliant advice at any stage of the process, be on hand to guide you through each step, or take control of the entire investigation and meetings on your behalf.

Start your free initial consultation now on

Available Mon-Fri 09:00 – 18:00

Outside open hours? Fill out the form and we’ll be in touch at the earliest opportunity.

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Note: your information will not be used for any marketing purposes.

Work with us and we guarantee you’ll be:

In safe hands

We’re all CIPD qualified HR consultants with at least 10 years’ experience who have dealt with all types of employee disciplinary procedure.

Legally sound

You’ll be 100% compliant with UK Employment Legislation and the ACAS Code of Practice at every step from when we start working together.

At minimum risk

We use a risk-analysed practical approach to achieve the appropriate outcome for you. We focus on the facts and remove the emotion.

Assigned a Consultant

You’ll always be advised by the same consultant; someone who understands your specific situation, with you from beginning to end.


We don't judge; what's happened, has happened. Just tell us the situation then we focus on the future and help you move forward in the best way.


We want you to work with us because you believe our service greatly benefits your business – not because you’re stuck in a long contract.

With flexibility to suit you

Every guarantee above is available, whether you require ‘Essential Support’ or our popular ‘Full Support’ service.

You may need elements from each level of support. Regardless of what you choose, you’ll always get the same high standard of service.

Essential support

You’ll have guidance on the right process steps, be provided with all the documentation you need, and will have support by phone and email for peace of mind.

Full support

We take care of everything, including investigating the issues, holding the hearing, and documenting the outcome; we’ll update you regularly so you can just focus on running your business (giving you your own flexibility back).

Businesses like yours rely on our expertise...

The service we receive is excellent. All our questions, no matter how big or small are answered swiftly and sensitively, and Lighter HR Solutions certainly supports our business in getting where it needs to be. Lighter HR Solutions is regarded as an extension to our HR department. It really is a huge relief to have their expertise at the end of the phone!
COO of Wordbank - HR services testimonial
International Marketing Agency
From the moment I spoke to Lighter HR, I knew I was in safe hands. Some say what they can do and some people just do it. Lighter HR are do-ers and truly excellent. My consultant was kind, compassionate, strong and wise. She understood the complexities of business, small and large, the complexities of human beings and most importantly she knew the law.
founder and director of Training Consultancy​ - disciplinary-procedure testimonial
Founder and Director,
Training Consultancy
Lighter HR Solutions has been a great support to my business, from strategic direction to handling day-to-day HR matters. They listen, take the time to understand my business and give me sound advice. I wouldn’t hesitate in recommending Lianne and her team.
Managing Director of PR company Holistic - HR services testimonial
Managing Director,
PR Agency

Exactly where you need us when you need us

Onsite, offsite or a blend of both to provide you the most effective service.

Phone & email support​

£ 105
  • Guidance on managing the situation and employee disciplinary procedure
  • Review of information as part of the investigation
  • Provision of tailored meeting scripts (we’re not part of) and document templates (when needed)
  • Write-up of disciplinary meetings (we've been part of), the outcome and next steps

Face-to-face support

£ 135
  • Meeting with you, your team and the employee as part of the disciplinary investigation
  • Conducting meetings (disciplinary hearings and outcome)

Your questions answered

Short answer: Financial risk and the loss of time dedicated to running your business.

Long answer: Every employee has the legal right to raise an employment tribunal claim. If successful, they are in line for a pay-out – at your expense. If you also fail to follow correct legal / ACAS disciplinary procedure you pay an additional 25% to the employee on top of any award they are granted.

The disciplinary procedure can also be demanding on your time – time you could otherwise spend dealing with other important aspects of your business.

Ultimately, complex employment law, the precedents set by case law, and the sheer workload, make doing it yourself a high risk – we can help.

No-one, no matter what they may tell you, can remove the risk of an employee raising an employment tribunal claim.

Critically, we can manage the risk of you incurring higher-than-necessary awards and paying the additional 25% at tribunal.

The biggest risk factor to you is a disgruntled employee raising an employment tribunal claim. We can help you remove the emotion and tension from the situation and work towards an amicable outcome for all involved. We can also ensure you’re in the best possible position to defend any claim you do face.

Since the abolition of tribunal fees in 2017, employees have had easier access to tribunal claims (this year alone has seen a 25% increase). This means it’s more important than ever to seek professional advice and support.

We never lock you into a lengthy contract – temporary support is guaranteed.

(Even with a long-standing support agreement – you only pay 1 month upfront and can cancel anytime)

It depends on the work required. Once we understand the level of support you need (phone/email, face-to-face, or a mix), we can give an estimate on the number of hours required.

Since we never know what might happen, accuracy is tricky – so before we begin any stage of work, we agree it with you beforehand, then keep you updated on the costs as we go, meaning you’re in full control.

Importantly: you only ever pay for the services you use, regardless of the initial estimate.

Yes, but not online. Confidentiality is our top priority and we work discretely to protect the integrity of your business and everyone involved in the employee disciplinary procedure.

However, we’re happy to provide you with examples of similar cases to yours over the phone (without naming names). Speak with a consultant on 0203 319 1649.

Yes. Since we started in 2010, our team has worked on 1000’s of disciplinary cases, from the simple to the complex.

We’ve dealt with them all.

We work with all industries and business sizes.

Our team has the expertise and capability to scale our service to suit the HR needs of your business, whatever your industry or size.

It's easier with a Lighter HR consultant by your side.

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Note: your information will not be used for any marketing purposes.

available Mon-Fri 09:00 – 18:00

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