Explore Our Range of HR Services
At LighterHR, we offer expert consultancy and hands-on support across all areas of HR, helping you navigate challenges with professionalism and empathy.
Managing People Issues
Employee Absence
When absenteeism stretches into repeated or long-term gaps, SME leaders face the tough task of balancing care with compliance. LighterHR offers structured guidance – plain‑spoken letters, return‑to‑work plans, and reasonable‑adjustment support – so you stay fair, confident, and legally sound.
Employee Disciplinary
Disciplinary issues can derail morale and escalate fast. LighterHR supports you from initial concern through to outcome and appeal, offering plain‑language drafts, legal oversight, and an empathetic process. We help SME leaders act confidently, fairly, and defensibly, every step of the way.
Employee Grievance
When a grievance lands, it can overwhelm. LighterHR helps SME leaders manage concerns calmly, from triage and documentation to hearing and follow-up. With structured, fair, and legally-sound support, you’ll guide the situation toward resolution while protecting people and reputation.
Employee Performance
Under-performance can feel like walking a tightrope. LighterHR helps you turn concerns into clear steps – from coaching and plans to formal capability – keeping everything well-documented, fair, and defensible. You’ll protect both your business and your people.
Restructuring and Redundancy
Managing Redundancies
Making redundancies is one of the hardest decisions for SME leaders. LighterHR offers step-by-step, clear, compassionate guidance – from business case and pool selection to consultation, communications and appeals – ensuring your process is fair, timely, and legally defensible.
Recruitment Support
Recruitment shouldn’t drain your time or energy. LighterHR streamlines the process – role clarity, ad creation, screening, interviewing, and offers – making hiring fast, structured, and stress-free. You’ll stay focused on running your business, while building a team you can count on.
TUPE Transfers
Navigating a TUPE transfer? LighterHR offers structured, compliant support—from scope and ELI through consultation, documentation, and change communication. We guide SME leaders through each phase – confidently, calmly, and in line with legal requirements – to protect business and employees.
Performance and Development
Behaviour Frameworks
Support with Defining and Embedding Behaviour Frameworks We’ve all experienced those people who are great at what they do but working with them is just horrible. They are difficult, or negative, or rude or, or, or….. Managers are often very happy to have the difficult conversations with people when they make mistakes. Equally, they tend…
Career Frameworks
Support for Creating and Embedding a Career Development Framework Career progression within a small and medium business can be a challenge, and career development frameworks can help. You want to be able to demonstrate that individuals can build a career within your company without creating inflated job titles or by promoting everyone to ‘manager’ when…
Performance Appraisal
Support with Performance Appraisal Solutions Performance appraisal tends to be something businesses either embrace, ignore or conduct in a fairly half-hearted manner (because they know they should do them but don’t really want to). When tailored to your specific business and used regularly, performance appraisals can have a significant positive impact on your business. An…
HR Strategy & Engagement
Employee Surveys
Support with Running and Analysing Employee Surveys Get insight into your employees’ views Employee engagement surveys can offer you real insight into what your employees are experiencing at work and what they value. Surveys can be very detailed and conducted once or twice a year, or you can undertake pulse surveys on a far more…
HR Strategy
Support with Creating Your HR Strategy Having defined your business goals you need to consider how you are going to achieve them. There’ll be marketing activity you need to undertake. Maybe launching new products and services, and potentially changes to your behind-the-scenes operations. You’ll need an HR Strategy to help you make sure that you’ve…
Contracts & Policies
Employee Handbook
Your employee handbook should be more than a legal formality – it’s your culture, policies, and values in one clear guide. LighterHR helps SME leaders draft or refresh handbooks that are legally compliant, easy to read, and truly useful. From policy essentials to launch support, we make sure your handbook protects the business and empowers…
Employment Contract
A well-written employment contract sets everyone off on the right foot. We help SME leaders create plain-English agreements – clear, fair and legally compliant. From permanent to casual contracts, we make sure terms reflect your business and reassure employees, protecting both sides while keeping things straightforward from day one.
GDPR for HR
HR GDPR doesn’t need to be daunting. LighterHR helps SME leaders meet GDPR requirements in a way that’s clear, practical, and trustworthy. From mapping employee data and drafting privacy notices to setting retention schedules and training on DSARs, we make compliance sensible – so your business protects itself and your people with care and clarity.
HR Policies
Effective HR policies protect your business and guide your team with clarity. LighterHR helps SME leaders build straightforward, legally compliant policy toolkits – from absence and grievance to performance and safety. Written in plain English and rooted in your culture, they’re built to be read – and relied on – keeping your business secure and…
Prevention of Sexual Harassment
Preventing sexual harassment is about safety and trust – not just ticking boxes. LighterHR helps SME leaders put simple yet legally required measures in place – clear policies, reporting routes, training, and culture guidance. We make prevention practical, effective and sustainable – so your workplace is not only compliant, but genuinely respectful and secure.
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