Managing employee absence can be one of the trickiest situations to deal with. You want to show compassion and understanding but you have a business to run.
There are lots of factors that need to be considered:
There are also different types of absence: how, for instance, do you deal with employee absence caused by train delays or bad weather?
It can be very tempting to ignore the problem and hope it resolves itself (and often a ‘wait and see’ strategy is the right one). However, you can reach a point when you know something needs to be done.
But how?
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We provide you with the support you want for dealing with employee absence issues, from some guidance on the essentials to managing the issue for you end-to-end, and anything in between!
You’ll have guidance on the right process steps to help you manage the employee absence, be provided with all the documentation you need, and will have support by phone and email for peace of mind.
We take care of everything, including gathering information, speaking with the employee, and documenting next steps; we’ll update you regularly so you can just focus on running your business.
Of course, whichever level of support you choose, you’ll always get the same high standard of service.
We provide you with the support you want for dealing with employee absence issues, from some guidance on the essentials to managing the issue for you end-to-end, and anything in between!
You’ll have guidance on the right process steps to help you manage the employee absence, be provided with all the documentation you need, and will have support by phone and email for peace of mind.
We take care of everything, including gathering information, speaking with the employee, and documenting next steps; we’ll update you regularly so you can just focus on running your business.
Of course, whichever level of support you choose, you’ll always get the same high standard of service.
When you’re ready to work with us, you decide how we work with you:
Whichever option is best for you, accessing our HR consultancy and support services is really quick and simple; you can be enjoying our services within the hour!
If you’re not sure, give us a call on 0203 319 1649 and we can go through the options with you.
Employee absence can be one of the most difficult situations to manage:
Don’t worry, we can help you.
We’ve had lots of experience in managing employee absence. We know the right steps to follow to ensure that you comply with all relevant legislation and we know how to have sensitive conversations.
No, it really doesn’t.
You’re right to be cautious though and you will need to make additional allowances.
When it comes to disability, the legislation confirms that you need to make “reasonable adjustments” to allow the individual to undertake work for your organisation.
Yes, it is possible that you’ll need to allow an individual with a condition that is classed as a disability to have absence above that which is acceptable to your business as a whole. However, you don’t need to accept that an individual never comes to work.
What is vital is that you engage with the employee, work with them to understand their condition and see what you can do in order to support them in the work place and ensure that they are able to attend on a regular basis.
There’s no generic answer to this question so we’ll work with you and the employee to really understand the situation and then, together, create a plan and see it through.
It could be that:
Whatever has happened to date, just be honest with us, and we’ll work with you to come up with an appropriate course of action.
Seeking guidance on absence is generally advisable since there are notable employment laws that touch on this area. Disability, pregnancy and holidays, for instance, all have special rules associated with them and it’s important to make sure you get it right the first time.
Employee absence can also be very frustrating both for you as an employer and for the colleagues of the person who is absent, which usually makes it a very emotive subject that requires sensitive handling. Our HR consultants are highly trained to deal with these situations and have the first-hand experience and the expertise to help you make the most appropriate decisions.
When it comes to managing employee absence we can provide you with a lot of support and do a lot of the work for you.
We can speak directly with the employee on your behalf. We’ve been trained to do this sort of thing and have these types of difficult conversation. If it’s not something that you’re comfortable doing, then it’s definitely something we can do for you.
We can make arrangements for Occupational Health assessments when that’s the right thing to do and we can request GP reports.
We’ll keep you updated every step of the way and won’t do anything without your consent, but this is an area where we can free up a lot of your time.
The first thing we’ll do is talk through the situation with you to understand the problem that you’re trying to address. There are some key considerations when dealing with employee absence, particularly when the absence is related to a disability or pregnancy, that influence what you can and cannot do.
Next, we’ll help you to come up with a plan to move you forward. We’ll be there every step of the way to help you to prepare for difficult conversations (or carry them out for you, if preferred). We’ll also make sure you have all the necessary documentation in place.
Additionally, we can review your absence policy to ensure you’re in the best possible position to manage any future problem absences.
Yes. Since we started in 2010, our team has worked with employers on 1000’s of employee absence cases, of all causes and resulting in varying outcomes.
It’s never too late…
To get the information you need, why not give us a call on 0203 319 1649?
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St Clements House, 27 Clements Lane, London, EC4N 7AE
