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Employee Absence
Employee Absence

Now you see them, now you don’t
… still don’t … still don’t

Now you see them, now you don’t … still don’t … still don’t

Employee Absence

We can support you in dealing with any employee absence issue you have within your business.

We can either guide you through the absence management process or you can hand the entire absence issue over to us and we’ll investigate and hear the matter on your behalf.

Absence Management - Managing Absence - Lighter HR

Managing Employee Absence

Managing employee absence can be one of the trickiest situations to deal with. You want to show compassion and understanding but you have a business to run.

How do you deal with situations where you don’t feel the employee absence is genuine? What about lots of odd days of sickness? Then there’s sickness when people were on holiday.

Then there’s the different types of absence. What about absence caused by train delays or bad weather?

It can be very tempting to ignore the problem and hope it resolves itself and actually sometimes a wait and see strategy is the right one. But you can reach a point where you feel that something needs to be done.

Key Service Features

  • Guidance from an HR professional regarding any legal considerations in relation to the particular situation.
  • A clear action plan to help you get control of the situation.
  • Support in preparing for conversations that can be emotive and difficult.
  • The work can be performed either onsite, offsite (by phone and email) or a bit of both.

How We Can Help

You pay people to do a job and it can be very difficult to deal with situations when they just aren’t there. Employee absence can be very frustrating both for you as an employer and for the colleagues of the person who is absent, and it can also be a very emotive subject that requires sensitive handling.

As said, absence can be caused by a range of different reasons and we can help you deal with problem absence no matter what the cause. Getting guidance on absence is usually advisable as there are a number of employment laws that touch on this area. There’s absence linked to disability, absence linked to pregnancy and absence when someone is on holiday that all have special rules associated with them.

The first thing we’ll do is talk through the situation with you and understand the problem that you’re trying to address. We’ll look to see whether there are specific employment laws you need to be considering as well as taking a look at any internal policies you have that may put some constraints around what you are and are not able to do.

Then we’ll help you to come up with a plan to move you forward. We can be there every step of the way and help you to prepare for difficult conversations (even have them for you if you’d prefer) and make sure you have the documentation in place that you need.

We can also take a look at your absence policy to make sure that it’s putting you in the position possible to manage problem absence in the future.

Service Costs

Our service fees range from:

  • £110 per hour for offsite support (phone and email)
  • £140 per hour for onsite support (face to face at your offices and other locations)

We’ll speak with you to understand the situation you are looking to manage and the level of support you require. We’ll then give you an estimate of the number of hours we expect the matter to take.

Of course, it’s always difficult to be completely accurate as you never know what’s going to happen when people are involved. We will agree any work before it is performed and keep you updated on the costs as they accrue.

Notes: All prices exclude VAT. For new customers, we will ask for an initial payment before we start working with you; minimum payment 1 hour offsite support.

Contact Us

0203 319 1649


Please note: Your contact details will be used for this enquiry only and not for any marketing.

Employee Absence Service Sheet

Download the Employee Absence service sheet for more information.

Note: we will not ask you for your contact details to download the document.

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