0203 319 1649

contact@lighterhr.co.uk

Frequently Asked Questions

Some useful things to know about our services

Additional info on Lighter HR and our consulting and support services

If you’ve landed on this page then you’re looking for more information on some element of HR consulting and support services.  Each service page has specific FAQ about that service but on this page you can find answers to the more generic questions that people have regarding our services.

If there’s a question that we haven’t answered, give us a call on 0203 319 1649 or complete the contact form below and we’ll get back to you with the answer.

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Frequently Asked Questions

I want to use Lighter HR, what do I do first?

It’s really simple. Give us a call on 0203 319 1649 (or fill in the quick form on this page and we’ll give you a call back) and one of our consultants will discuss your situation with you, run through the options available and the level of support you need. You then decide how you want to proceed and we’ll get things moving.

I only want temporary support – will I be locked into a contract?

We can provide our services on a “Pay As You Go” basis or through an Outsourced HR agreement.

You are never locked into a lengthy contract; even our Outsourced HR agreements have a cancellation period of only 30 days.

Our consultants will provide the support options and you decide which is best for you.

How do I know how much it’ll end up costing me?

We’ll tell you!

Whether you’re working with us on a Pay As You Go basis or on a Outsourced HR agreement, we’ll talk through the situation that you want to address, the level of support you want and then give an estimate on the number of hours required.

Since we never know what might happen, accuracy is tricky – so we’ll agree the work with you before we start any stage of the work, and then we’ll keep you updated on the work performed as we go, meaning you’re in full control.

Importantly: you only ever pay for the services you use, regardless of the initial estimate.

Do you only work with specific industries or business sizes?

We work with all industries and business sizes.

Our team has the expertise and capability to scale our service to suit the HR needs of your business, whatever your industry or size.

Is there any proof of your work?

Yes, but not online. Confidentiality is our top priority and we work discretely to protect the integrity of your business and everyone involved in the employee disciplinary procedure.

We are, however, happy to provide you with examples of similar cases to yours over the phone (without naming names).

Speak with a consultant on 0203 319 1649.

How do you ensure high quality service?

  • All consultants work for us so have full insight into their knowledge and experience and full control over continuity of resources; not something that those who use associates can guarantee
  • Training and development to ensure full knowledge of all changes to employment law and HR best practice shared between all consultants

Additional Information on HR Best Practice

Great Service, Simple Options

When you’re ready to work with us, you decide how we work with you:

Outsourced HR

HR consultancy and support services with

Regular Onsite and
Offsite Hours

  • Assigned Consultants

  • Guaranteed Service Response Times

  • Discounted Rates

  • Only 30 days’ notice

  • Assigned Consultants

  • Guaranteed Service Response Times

  • Discounted Rates

  • Only 30 days’ notice

Outsourced HR

Pay As You Go

HR consultancy and support services with

Ad-hoc Onsite and
Offsite Hours

  • Any Size Project

  • Same Day Service

  • No Contractual Tie-In

  • Card Payment Options Available

  • Any Size Project

  • Same Day Service

  • No Contractual Tie-In

  • Card Payment Options Available

Pay As You Go

Whichever option is best for you, accessing our HR consultancy and support services is really quick and simple; you can be enjoying our services within the hour!

If you’re not sure, give us a call on 0203 319 1649 and we can go through the options with you.

It’s never too late…

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0203 319 1649

contact@lighterhr.co.uk

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