What Our Clients Say

As the Director of a small company I was not initially totally convinced that to engage an external professional HR company was in the company’s best interest; I felt that I had all my HR issues covered, if there were any. I really didn’t see how or if I would really utilise this service.

After an initial consultation and engagement for our first project, I very quickly began to realise the benefits and peace of mind that came with Lighter HR’s hand-in hand support and guidance. Within a very short space of time, the company had in place operational robust employment contracts, swiftly followed by a comprehensive staff handbook. As a result, my staff have been so well informed of their rights as employees, and my expectations and rights of them as their employer.

This was the beginning of an exceptional professional HR add-on service which built a solid cornerstone of my rapidly expanding company. But it didn’t just end there, through many emails, telephone and face to face communications, I began to realise that Lighter HR provided so much more than I had originally thought or expected. As a result of this invaluable support, I made the financial decision to embark on entering into a monthly support agreement, in times of tight financial controls this was definitely an excellent financial investment into the growth and stability of the company. This new agreement and working partnership has clearly supported a strong path of developing the company from a firm solid foundation, for many of the exciting cases that have evolved over the last 18 months.

I would like to extend my appreciation to the entire Lighter HR team for their combined support. This support has allowed me to focus on the business of developing my company whilst in the background I was very confident that a lot of work, time and communication was being had behind the seen to ensure that all required information was correct and submitted in a timely manner.

TVRS would like to thank Lighter HR greatly for providing us with a consistently professional service. Lighter HR provide excellent, timely feedback where direct open communication is maintained throughout each case we have. We are truly grateful for your continued support.

LighterHR has been a great support to my business, from strategic direction to handling day-to-day HR matters.

They listen, take the time to understand my business and give me sound advice.

I wouldn’t hesitate in recommending Lianne and her team.

We’ve been working with the LighterHR team for many years now.

As a small business owner with developing needs and challenges, it’s been invaluable having a trusted partner on hand to guide and advise us.

We always want to make sure we are doing the best for our staff and LighterHR give us the confidence we need to make clear, concise decisions.

So often HR is an area left on the back-burner for small businesses and only becomes a priority when companies are 50+ in size. But by working with LighterHR, you can put the processes and structure in place that will future-proof your organisation and ensure you stay ahead of the game.

We have worked with Lighter HR since 2012.

LighterHR is the perfect HR solution for our small business that has infrequent ad-hoc HR requirements which need a professional opinion.

LighterHR has been supporting CMS for several years now.

As a small company, it didn’t make financial sense to have a permanent person to deal with all HR-related issues; on the other hand, given the ever-changing regulations in this area and the risk associated with not having a proper HR governance, we could not afford to ignore it either.

That’s where LighterHR came into the picture: Always professional, always knowledgeable, always available – and always with the right advice.

For us, LighterHR is an excellent value-for-money, one-stop-shop for all our HR needs, whatever they might be: from a sticky situation with a member of staff to employee benefits rules to health and safety, LighterHR has really proved to be of tremendous value to us over the years.

A joy and a delight to work with as a business.

As a small business we don’t employ any HR professionals. LighterHR immediately took on the burden of a situation and relieved the anxiety that existed in our minds. Very refreshing and professional approach to the issues at hand.

Both the consultants who were assigned to us were well informed and able to advise and guide us through a tricky HR situation.

I feel without their very constructive input and extensive investigations, the case in point would have become much more protracted and expensive. The issue was addressed in a relatively short timeframe and concluded with little fuss.

We will definitely use them again and would recommend them to anyone requiring HR support.

From the moment I spoke to LighterHR, I knew I was in safe hands.

Some say what they can do and some people just do it. LighterHR are do-ers and truly excellent.

My consultant was kind, compassionate, strong and wise. She understood the complexities of business, small and large, the complexities of human beings and, most importantly she knew the law.

LighterHR have provided us with invaluable HR advice.

They are supportive, approachable and have a very thorough and methodical approach.

Thanks for all your help in getting our staff handbook drafted and launched.

LighterHR has made the whole process seem so easy, when in fact, it can be quite a painful process.

The service, feedback and communications are all very professional, quick, friendly and timely.

It’s a pleasure working with you. Thank you.

Your services have surpassed any HR company or individual we have worked with, and Katie has been a lifesaver on so many occasions.

I will continue to recommend your services.

We have worked with LighterHR to undertake some team development activities using the StrengthsFinder tool.

Having had the entire company complete the analysis, LighterHR came and delivered the feedback and analysis.

I have to say that I was sceptical as to how much I would get out of it but the insight was spot on and has proved invaluable in helping us get more from our team.

We have used LighterHR since we started the business many years ago.

When we opened we quickly realised we needed some help to get the structure of our internal documents correct, LighterHR were recommended to us and from that moment we haven’t looked back.

I can honestly say, our HR consultant is part of our team. She has helped us put our backbone in place and also represented us in a couple of sticky situations with staff during our first year.

At every level and on every time of asking, our consultant has been professional, 100% up-to-date and also 100% correct in all of her recommendations. She is also a lovely person, which at the 11th hour when everyone is under pressure, really does help.

It’s very rare for me to write testimonials but how can we not recommend LighterHR in every way possible?

We called upon the services of LighterHR at a time of great change for our organisation.

They provided us with invaluable advice and support in restructuring the organisation, introducing job descriptions, developing a behavioural framework, and implementing a formalised performance management system.

Two years on and our business has been transformed thanks to these adaptations (alongside other strategic imperatives).

I have always found the people at LighterHR extremely friendly, helpful, and knowledgeable in all our dealings.

They have also shown great empathy towards our business challenges and worked with us to find practical and workable solution; which adds real value to the business.

I cannot recommend them enough.

A great business partner.

My two companies have been customers of LighterHR since 2014.

LighterHR has always been quick to respond and offer great value for money but where they excel over other HR advice companies is they offer practical solutions and evaluate the risk of taking one course of action over another.

Other firms I have used that offer “insured” solutions just don’t give this kind of advice.

I am so pleased I found Lianne and her team to support me and my staff.

Lovely people to do business with.

Thank you once again for all your help and advice, we would not hesitate to contact you if we have any issues in the future.

Such wonderful customer service above and beyond the call of duty.

LighterHR has provided me with the crucial HR support that I required at the level I required.

The consultants are knowledgeable, helpful and always available.

We have worked with Lianne and the team at LighterHR for many years now and we cannot recommend them highly enough.

Super knowledgeable and their efficiencies in being available and reverting on queries is amazing.

They are our part of the ‘team’!

It has been a pleasure working with Lighter HR.

Your consultants were prompt and easy to deal with – a rare commodity these days. I will definitely seek your advice whenever needed.