Employee Surveys

Employee Surveys

Get insight into your employees’ views

Employee engagement surveys can offer you real insight into what your employees are experiencing at work and what they value. Surveys can be very detailed and conducted once or twice a year, or you can undertake pulse surveys on a far more frequent basis and get snap-shot information about specific areas.

We have worked with many organisations who have made significant investments in implementing HR strategies (improved benefits, training courses, structural changes) with the sole aim of improving employee engagement. When the initiatives are rolled out they are met with a lukewarm response from employees, leading to a great deal of frustration and thoughts of “We can never make them happy!” from the management team. If these clients had just asked their employees what was important to them before moving to action they could have avoided this.

This is where we can help.

For more details, see our Employee Surveys FAQ

How We Can Help You

LighterHR - HR Consultancy - People and HR Strategy

We can help you in a variety of ways when it comes to running employee surveys.

  • If you’d like to manage the process in-house, we can provide guidance to you and your managers on the types of questions you should ask, the tools you should use and the best way to feedback to employees.
  • Alternatively, we can create and run the survey for you. We can provide detailed analysis and feedback on the results and make recommendations on actions your business should consider.

“LighterHR has been a great support to my business, from strategic direction to day-to-day HR matters. They listen, take the time to understand my business and give me sound advice. I wouldn’t hesitate in recommending LighterHR.”

Testimonial - Sophie Eastwood, MD, Holistic

Sophie Eastwood

Managing Director, Holistic Group

Client - Marketing PR Agency - Holistic Group

Employee Surveys Frequently Asked Questions

Do I need to do an employee engagement survey?

Absolutely not.

There is no requirement for you to undertake an employee engagement survey but there are many benefits in doing so.

The top benefit is that you can make sure that you are spending your time and money doing things that your employees will truly value.

Employee voice is a key driver for overall employee engagement. Making sure that your employees have the opportunity to tell you what they think really supports this.

You really are better to know than not know how your employees feel about working for your company. If they don’t get the opportunity to tell you through internal channels, they may well take to platforms such as Glassdoor and tell the world what they think of you as an employer!


Are there any downsides to doing an employee survey?

Potentially.

If you are not prepared to take some actions based on the information you receive then you are better not to do a survey.

Of course, there’s no expectation that you will fix everything that gets raised through a survey, but you do need to be prepared to be honest about what the survey has revealed. You also need to look to take some steps that address the issues that your employees have raised.


I don’t have the time or money to do a full employee survey. Are there any alternatives?

A full employee engagement survey is quite a commitment, particularly the first one.

If you don’t want to jump in with a full survey straight away, an alternative is a pulse survey

A pulse survey asks 3 – 5 questions on a monthly basis. You tend to have 1 or 2 questions that remain unchanged each month and then pick some additional questions that give insight into a particular topic.

The advantage of pulse surveys is that they are very quick and easy and provide you with constant feedback. The downside is that you can start to see a decrease in response rates as the months go on and survey fatigue kicks in.


How often should I run an employee survey?

As a minimum, an employee engagement survey should be annual; ideally, it should be every six months.

If you leave too long a gap between surveys then it can become difficult to identify what may be causing a change in results..

What Do I Do Now?

You can get insights into your employee’s views as soon as you want.

To understand the options for employee surveys, use the sidebar to book a consultation, complete the contact form or call us on 0203 535 5750, and our team will start helping you straight away.