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Offsite HR Support
Offsite HR Support

A practical alternative to a call centre's
tick-box guidance

A practical alternative to a call centre's tick-box guidance

Offsite HR Support

Our Offsite HR Support plan gives you access to a named consultant who knows you and your business. You can phone or email them with your questions and they can give you tailored guidance to address the challenge that you’re dealing with.

Our Offsite HR Support plan is designed for companies where having a permanent HR professional doesn’t make economic sense. The plan gives you telephone and email support for all your HR issues, and ensures that your HR policies and employment contracts remain up-to-date and reflect changes in employment law.

Offsite HR Support - Lighter HR

Offsite HR Support Plan

Your business is in the position where, whilst you can deal with most of the people problems that come up, there are times when you need more expertise or face something where you aren’t quite sure of the right thing to do. Hiring a qualified HR professional doesn’t make economic sense but you need to have the capability in place to deal with issues as and when they arise. You don’t however what to commit yourself to a long contract or use a service where you’re never going to speak to the same person twice.

If you are looking for regular onsite support as well as offsite support, our Onsite HR Support service is designed with your needs in mind.

Key Service Features

  • Telephone and email support for help with HR issues when they arise
  • Reponse within 4 hours by designated consultants
  • Provision of materials and guidance to support resolution of HR issues (letters, scripts for difficult conversations, etc.)
  • Review and update of HR Contracts & Policies (which have been supplied or reviewed by Lighter HR)
  • 5% discount on the first 8 hours support or consultancy in a month

How We Can Help

Our Offsite HR Support plan is designed for business owners and managers who want to know that, if a people problem arises, they can pick up the phone and speak to someone they know and who knows their business.

Our Offsite HR Support plan provides phone and email support from a named consultant. The service also provides periodic review of your documentation to ensure it’s up to date and an online repository to keep it all in one place.

You choose how many support hours you want per month; subsequent minutes are then charged at discounted rates.

Getting You Up and Running

The service is available immediately you sign up; if you have an issue we’ll work with you to get things sorted straight away.

The first step is for the HR Consultant to meet the key people in your organisation and gain an understanding of your business. Whilst the service is delivered remotely, we do find it very useful to meet with our clients initially and put a face to the name. It makes the service feel more personal to you. If this isn’t right for you however, we can just do calls with the relevant people. The choice is yours.

Having met, or at least spoken with you, the HR Consultant will do a complimentary review of your current HR documentation to ensure it is fit for purpose and you are legally compliant. We’ll let you know if there are any legal issues with what you’re using and what we’d recommend.

The documentation will be reviewed periodically to ensure it keeps up with changes to legislation and any changes in your business.

HR Admin Bolt-on

If you want us to do your HR admin for you as well, we can do that and we’d strongly encourage you to consider this option. HR Admin can take up a lot of your time and it’s time that you can spend on more important tasks.

The HR Admin Bolt-on can be used for all manner of HR administrative activities such as maintaining HR records, issuing offers of employment, dealing with reference requests, liaising with your payroll providing and any other administrative task associated with employing people.

Call us on 0203 319 1649 to discuss your HR admin requirements and we can give you a quote.

Service Costs

Offsite HR Support is based on the hours per month:

  • 1 hour per month: £150
  • 2 hours per month: £250
  • 3 hours per month: £340
  • 4 hours per month: £420
  • More than 4 hours per month: £Let’s discuss

The review of your current documentation will vary from business to business. We’ll give you a quote once we see what already exists and what revision and addition is needed.

We will agree any work before it is performed and keep you updated on the costs as they accrue.

Notes: All prices exclude VAT. For new clients, we may request a percentage of the fees upfront.

No Contractual Tie-In

Offsite HR Support is charged a month in advance with no contractual tie-in; we want you to work with us because you feel you get a great service and you want to work with us, not because you signed a long contract and are stuck with us!

Contact Us

0203 319 1649


Please note: Your contact details will be used for this enquiry only and not for any marketing.